The maintenance desk
The right help, at every handoff.
Rafterune gives a lean team the connective tissue between a request, a resolution, and a reliable record of what it cost.
Maintenance request intake
Bring resident requests out of scattered texts, calls, and inboxes into one calm, trackable queue.
Urgency triage + vendor coordination
Make the next action obvious, move the right vendor into the loop, and keep residents updated along the way.
Cost tracking + reporting
Keep quotes, actual costs, overdue work, and the morning operating picture together in one clear brief.
One maintenance loop
Less chasing. More closed loops.
Your team keeps the judgment. Rafterune carries the repetitive coordination that makes good maintenance operations feel impossible to sustain.
See one request move through the loop- 01
Catch the request
Rafterune gathers resident requests and turns scattered messages into one queue.
- 02
Triage what matters
Urgency, access details, and response gaps are surfaced before they become escalations.
- 03
Move the vendor loop
It contacts vendors, coordinates schedules, and keeps residents in the loop automatically.
- 04
Close the open work
Overdue follow-ups, repair costs, and unresolved work land in a clear daily brief.
Illustrative daily brief
Unresolved issues
Resident waiting on a vendor response
Response gap
Follow-up due before 10:00
Example quote gap
Illustrative second-quote recommendation; not a measured saving
Sample operations and amounts are illustrative examples, not measured customer results.
Built for lean teams
A second shift, without a second staff.
Rafterune watches the queue after the office day ends, makes the next action obvious, and gives your morning team the context to move fast.
Ongoing maintenance operations
Keep maintenance moving.
Rafterune provides request intake, triage, vendor coordination, resident updates, cost tracking, and follow-through through completion. The ongoing paid service is $199 per month for one portfolio of 50–500 units, with a 30-day first month. There is no free tier or free trial.
STUCK on a repair? Share the requestGet service updates
Share your work email for updates about Rafterune's ongoing maintenance service.
Read the service FAQSTUCK / maintenance request
Share the context that keeps getting lost — what is broken, where it is, and what has stopped the request from moving forward.
Send the STUCK request
