Rafterune
MAINTENANCE OPERATIONS / 01

Keep every repair moving.

Rafterune is the AI maintenance desk for lean property management teams — keeping requests, vendors, residents, and follow-through in motion.

$199 per month · One portfolio · 50–500 units

30-day first month · Ongoing paid service · No free tier or free trial

Illustrative operations previewSample brief
Sample day · 06:00

Example queue · 3 sample items

Illustrative after-hours request

1 sample request triaged

Leak isolated. Resident updated. Vendor dispatched for the first available slot.

Water leak · Unit 3B

Vendor confirmed

HVAC follow-up · Unit 11A

Resident updated

Gate repair · Common area

Follow-up due

Example follow-up dueIn progress
50–500units in one portfolio
24/7follow-through coverage
01clear morning brief

The maintenance desk

The right help, at every handoff.

Rafterune gives a lean team the connective tissue between a request, a resolution, and a reliable record of what it cost.

01

Maintenance request intake

Bring resident requests out of scattered texts, calls, and inboxes into one calm, trackable queue.

02

Urgency triage + vendor coordination

Make the next action obvious, move the right vendor into the loop, and keep residents updated along the way.

03

Cost tracking + reporting

Keep quotes, actual costs, overdue work, and the morning operating picture together in one clear brief.

One maintenance loop

Less chasing. More closed loops.

Your team keeps the judgment. Rafterune carries the repetitive coordination that makes good maintenance operations feel impossible to sustain.

See one request move through the loop
  1. 01

    Catch the request

    Rafterune gathers resident requests and turns scattered messages into one queue.

  2. 02

    Triage what matters

    Urgency, access details, and response gaps are surfaced before they become escalations.

  3. 03

    Move the vendor loop

    It contacts vendors, coordinates schedules, and keeps residents in the loop automatically.

  4. 04

    Close the open work

    Overdue follow-ups, repair costs, and unresolved work land in a clear daily brief.

Illustrative daily brief

The work that did not disappear overnight.
02

Unresolved issues

Resident waiting on a vendor response

01

Response gap

Follow-up due before 10:00

$340

Example quote gap

Illustrative second-quote recommendation; not a measured saving

Sample operations and amounts are illustrative examples, not measured customer results.

Built for lean teams

A second shift, without a second staff.

Rafterune watches the queue after the office day ends, makes the next action obvious, and gives your morning team the context to move fast.

Triage incoming requests by urgency
Contact and schedule vendors
Keep residents updated
Track costs and overdue work

Ongoing maintenance operations

Keep maintenance moving.

Rafterune provides request intake, triage, vendor coordination, resident updates, cost tracking, and follow-through through completion. The ongoing paid service is $199 per month for one portfolio of 50–500 units, with a 30-day first month. There is no free tier or free trial.

STUCK on a repair? Share the request

Get service updates

Share your work email for updates about Rafterune's ongoing maintenance service.

Read the service FAQ

STUCK / maintenance request

Tell us about the repair your team is currently chasing.

Share the context that keeps getting lost — what is broken, where it is, and what has stopped the request from moving forward.

Send the STUCK request